Welcome to the "Leadership and Empowerment" video course meant to show leaders how to empower their employees in order to increase productivity, engagement, and customer satisfaction. It comprises six video lessons that describe what empowerment is, ways to prepare your organization for the effort, and how to implement empowerment initiatives successfully. After completing this course, the viewer will be able to create a workplace culture of empowered employees. This program is valid for one PDC for the SHRM-CP or SHRM-SCP and one hour of recertification credit through the HR Certification Institute. Please be sure to note the program ID number in your online recertification file.