Cancellations made 14 days or more in advance of the Appointment, Service or Event date will receive a 100% refund. Cancellations made within 7 days will receive a 50% refund. Cancellations made with less than 7 days notice hours will not receive a refund.
Bookings made through our website are booking requests only.
Once a booking request is made, you can expect to receive a booking confirmation within 2 working days which will also include an accurate invoice. Where this is not possible, we will contact you to discuss alternative dates.
HOW TO CANCEL
If you need to cancel your appointment, please call us at 07305450606 between the hours of 09:00 and 17:00. If necessary, you may leave a detailed voicemail message. Alternatively, send us an email at firstname.lastname@example.org.
We will return your call as soon as possible.